Welcoming and assisting owners to settle into new homes and being on hand for advice and emergencies is just one aspect of the manager and deputy manager’s role. Their services are given in a professional manner, without intruding, allowing owners to enjoy a relaxed lifestyle where their wishes are paramount
The manager who is in the office from 9.30am – 2pm Monday to Friday is also responsible for the day-to-day running and maintenance of grounds and buildings. The manager also arranges for window cleaning, communal cleaning, rubbish collection, planning of dining room meals , social events, manning the bar etc.
Although owners are responsible for the internal maintenance of their home, they can take advantage of contacts with local suppliers and trades people. If a little more assistance or care support is needed, help and advice on good quality ‘Care at Home’ Agencies is available. In an emergency the manager or relief managers are there to provide immediate short-term comfort and assistance. This service is available 7 days a week 24 hours a day.